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Privacy Notice for RTJ Training Ltd

At RTJ Training Ltd, we are committed to safeguarding your privacy and ensuring your personal data is protected. This privacy policy explains how we collect, use, and store your personal data when you use our website, as well as your rights regarding that data in compliance with the latest UK Data Protection Legislation, including the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

Data Controller Contact Information

For any privacy-related questions or to exercise your rights under data protection law, you can contact RTJ Training Ltd at:

RTJ Training Ltd (Data Controller)
20 Newill Close
Bradford
WEST YORKSHIRE
BD5 8QY
Email: joe@rtjtraining.com
Phone: 01274 229033

Scope of this Privacy Policy

This policy applies solely to data collected by RTJ Training Ltd via the website www.RTJTraining.com, and does not extend to any third-party websites that may be linked to from our site. We recommend you review the privacy policies of those websites separately.

What Information Do We Collect?

We collect various types of personal data, including, but not limited to, the following:

  • Personal Identifiers: Name, date of birth, gender, and contact details (email, telephone number)

  • Course-Related Information: Employer details (if applicable), current qualifications, and information related to the completion status of online training.

  • Special Category Data: Data related to health or disability, which may be required for reasonable adjustments during training, only collected with your consent.

We gather this data when you register for a course, make an enquiry, or when your employer arranges training on your behalf.

How Do We Use Your Information?

The data we collect is used for the following purposes:

  • Course Registration and Administration: To process your registration and provide access to course materials, certification, and related services.

  • Training and Qualification Records: To monitor the completion of mandatory online training and issue relevant qualifications.

  • Communication: To send you updates, booking confirmations, course details, and pre- or post-course information.

  • Feedback: To request feedback regarding your training experience for quality assurance and continuous improvement purposes.

Legal Basis for Processing Your Data

We process your data based on the following legal grounds:

  • Contractual Obligation: To provide services requested by you or your employer, such as course enrolment, certification, and billing.

  • Legitimate Interest: To promote other relevant courses that may be of interest to you, to ensure the quality of our training services, and to monitor our website's performance.

  • Consent: In cases where special category data (such as health data) is required, we will only process such data with your explicit consent.

How We Share Your Personal Data

We only share your data when necessary for the fulfillment of services, in accordance with applicable legal requirements, or with trusted partners:

  • ProTrainings Europe Ltd: For providing certification, access to training platforms, and course materials.

  • Your Employer: If your employer has arranged the training on your behalf, they may receive updates and details regarding your course participation.

  • Legal Authorities: As required by law, such as the HMRC or other regulatory bodies.

Data Security

We implement appropriate technical and organisational measures to ensure the security of your personal data, including:

  • Password protection for your account access

  • Secure servers and encrypted data backups

  • Regular staff training on GDPR compliance

If you believe your data has been compromised, please contact us immediately via joe@rtjtraining.com.

Data Retention

We will retain your personal data for no longer than necessary for the purposes outlined in this policy, and in line with legal obligations. In most cases, personal data will be retained for up to three years following the completion of your course, unless a longer retention period is required by law.

Your Rights Under Data Protection Law

You have several rights under data protection law, including:

  • Right to Access: You may request a copy of the data we hold about you.

  • Right to Rectification: If any data we hold is inaccurate or incomplete, you can request corrections.

  • Right to Erasure: You can ask for your data to be deleted, subject to certain conditions.

  • Right to Restrict Processing: You can request limitations on how we use your data.

  • Right to Data Portability: You have the right to request your data in a structured, commonly used format to transfer to another service.

  • Right to Object: You can object to the processing of your data based on our legitimate interests.

For further information or to exercise your rights, please contact us at joe@rtjtraining.com.

Cookies and Website Tracking

We use cookies to improve the functionality of our website, enhance user experience, and analyse our website's performance. These cookies are in compliance with current UK regulations. For more details, please see our cookie policy.

Changes to This Privacy Policy

RTJ Training Ltd reserves the right to update this privacy policy in response to changes in legal or regulatory requirements. Any changes will be posted on this website, and the updated policy will take effect as soon as it’s posted.

External Websites

Our website may contain links to third-party websites. Please be aware that we do not control these sites, and this privacy policy does not apply to them. We encourage you to read the privacy policy of any third-party websites you visit.

How to Contact Us

For any privacy-related concerns, inquiries, or complaints, please contact us:

Email: joe@rtjtraining.com
Phone: 01274 229033

If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s independent authority for data protection.

First Aid Training, CPR Training, AED Training, Basic Life Support (BLS) Training, Immediate Life Support (ILS) Training, Safeguarding Training, Health and Safety Training, Fire Safety Training, Risk Assessment Training. 

Covering: Yorkshire, Lancashire, Bradford, Halifax, Wakefield, Leeds, Keighley, Huddersfield, Bolton, Manchester, Sheffield, Blackburn, Rochdale other areas can be considered.

Postal Address

Contact

20 Newill Close

Bradford

BD5 8QY, UK

DBS

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Company Registered in England and Wales. Company Registration No. 10824192

©2017 BY RTJ TRAINING LTD. PROUDLY CREATED WITH WIX.COM

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